1.All clients should receive what they paid for on time. Thus, the customer is entitled to a full or partial refund under certain circumstances based on our refund policy.
1.1 Kindly note, that we base our refund requests on a case-by-case basis as there are unique reasons as to why refunds are made.
1.2 If a client does not feel contented with the quality of work delivered, the client has up to 72 hours to ask for a revision.
2. When we feel that the paper has been written appropriately, we may be prompted to request documented proof that indicates that the quality of the complete order is low. Such documented proof may be a scanned copy of your instructor’s feedback or a plagiarism report. After careful evaluation of the proof, we may then submit a partial or full refund based on the nature of dissatisfaction that we find on the paper.
2.1 A total of 100% refund can be given when:
a) The order fails to be assigned to a writer. We refund the full payment within 6 hours from placing the order.
b) When a client makes a payment more than once.
c) When the delivered order fails to match the initial instructions of the client when the client placed the order.
2.2 Partial refunds are issued when:
a) A 50% refund can be issued when you inform us to stop working on your order halfway before the deadline.
b) Every other refund is determined by our support team based on why the client is requesting a refund. We operate on a fair policy between the client and the writer while making these decisions. Accompanying evidence of what Is already written is sent to the client.
3. Articlewriterhub.com can reject any order as they wish and refund any payment made in respect to that order.
4. Failure to ask for revisions implies that the complete order is okay and that no refund is possible.
5. No further refund requests can be made other than those stipulated within the refund policies stipulated herein.